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Liz is a dedicated mortgage adviser who loves helping first-time buyers and supporting clients navigating separation, having been through the process herself.

 

Outside of work, she’s kept busy with her two children, a daughter who’s passionate about horse riding and a son who’s a keen cyclist.

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Liz Nugent

Director & Co-Founder 

Mortgage Adviser

Mum of 2

Manchester

Loves: gin and chocolate

Liz says: 
"There's nothing quite like seeing a client collect the keys to their new home. Whether it's buying a first home, your next home or moving on to the next chapter and making a fresh start after a separation, it's a privilege to be a part of that journey. That's what makes my job so rewarding"

Charley O'Neill

Director & Co-Founder 

Charley is a mortgage and protection adviser, passionate about helping clients secure the right finance while ensuring they’re fully protected and informed.

 

When not at her desk, she enjoys spending time with her children and getting lost with the dogs in the woods.

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Mortgage and Protection Adviser

Published Author

Charley says:
"I love working on cases where I'm helping clients buy their first homes and also when people are buying their forever homes. I love seeing clients home updates when they put their own stamp on their property after they move in."

Loves: strength training and challenging herself

Married mum of 2

With a background in legal work, her attention to detail and caring nature make her an excellent and approachable adviser.

 

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When not advising her clients or busy with her children, you can find Claire catching up with friends over a cocktail, or getting lost in a good book.

Claire is based in East Yorkshire and has over 5 years of experience as a mortgage adviser. She is passionate about breaking down the process for her clients in clear, simple terms.

 

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Claire Davies

Mortgage Adviser

Newbury

TV mortgage expert

Goole

Loves: theatre and a good cocktail

Mum of 2

Claire says:
"Buying a home should feel exciting, not overwhelming. I love helping my clients understand their options without all the confusing jargon. I'm a perfectionist with the details, so you can be confident nothing gets missed. My goal is to help you make informed decisions that fit both you budget and your future plans, so you can move forward with confidence"

Jess is a mortgage-qualified paraplanner with extensive experience in the mortgage industry.

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She combines meticulous case preparation with friendly, proactive communication, regularly coordinating with lenders, solicitors and surveyors to help secure prompt mortgage offers.

 

A mum of two and keen runner, Jess brings energy, clarity and care to every client file.

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Jess Akers

Jess says: 
"I'm a firm believer that it's the little details that make the biggest difference. I love organising, problem solving and making sure every case is prepared to the highest standard, helping our clients enjoy a smoother journey from application to completion."

Paraplanner

Mum of 2

Keen runner

Loves: travelling and skiing

We are actively recruiting for a Self-Employed Mortgage Broker to join our team. Get in touch to find out more about working within Emerald, we'd love to hear from you.

0330 1331 889

Emerald Mortgages is a trading style of Emerald Mortgage Services Ltd who is an appointed representative of Mortgage Intelligence Ltd which is authorised and regulated by the Financial Conduct Authority under number 305330 in respect of mortgage, insurance and consumer credit mediation activities only. 

 

We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.http://www.financial-ombudsman.org.uk/consumer/complaints.html)

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Registered address; Independence House, 14a Nelson Street, Southend-On-Sea, England, SS1 1EF.
Registered in England & Wales under number 16617795.​

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